Will I receive the same product that I see in the picture?

Absolutely! At Gulu Marketplace, we take pride in delivering exactly what you see in the pictures. We understand the importance of trust in online shopping, and we assure you that the product you receive will match the images on our website. Our commitment to quality and customer satisfaction is unwavering, ensuring you get the same level of elegance and craftsmanship that you fell in love with online. Shop confidently with Gulu Marketplace, where your satisfaction is our priority.

Where can I view my sales receipt?
  1. Log in to your Gulu Marketplace account.
  2. Navigate to the "Order History" or "My Account" section, typically found in the top left corner of the website.
  3. Look for the specific order for which you want the sales receipt.
  4. Click on the order details, and you should find an option to view or download your sales receipt.

If you encounter any difficulties or have further questions, feel free to reach out to our customer support team. We're here to ensure your shopping experience with Gulu Marketplace is seamless and enjoyable!

How can I return an item?
  1. Log into Your Account: Sign in to your Gulu Marketplace account where you made the purchase.

  2. Go to Order History: Navigate to your order history to locate the item you wish to return.

  3. Initiate Return: Click on the item and select the "Initiate Return" option. Follow the on-screen instructions to provide the necessary details.

  4. Pack the Item: Securely pack the item in its original packaging, ensuring it's in unused and undamaged condition.

  5. Attach the Return Label: We'll provide you with a return label. Affix it to the package, covering the original shipping label.

  6. Drop off or Schedule Pickup: Visit your nearest drop-off location or schedule a pickup with the designated courier service.

  7. Track Your Return: Keep an eye on the return status in your Gulu Marketplace account. Once received, we'll process your refund promptly.

Will you restock items indicated as “out of stock?”

Absolutely! At Gulu Marketplace, we understand the excitement of getting your hands on your favorite items. We regularly restock our inventory to meet the demand of our valued customers. If an item is currently marked as "out of stock," rest assured that we are working diligently to replenish it. Keep an eye on our website or subscribe to our notifications to be the first to know when your desired items are back in stock. Your satisfaction is our priority, and we strive to ensure you have access to the products you love.

Where can I ship my order?

We're delighted to offer shipping services to a wide range of locations! At Gulu Marketplace, we strive to make our products accessible to customers all over the Florida. When placing your order, simply provide your shipping address, and we'll ensure your chosen items are dispatched to your desired location. Whether you're near or far, we're dedicated to delivering the exceptional Gulu Marketplace experience right to your doorstep. Shop with confidence and let us bring a touch of elegance to your location.